Contact

Have a question or enquiry? Whether you're a healthcare professional, partner, or patient — we're here to help. Just fill out the form and we'll connect you with the right team.

Corporate Headquarters

Dashwood House,
2nd Floor,
69 Old Broad Street,
London,
EC2M 1QS
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enquiries@advanzpharma.com

Registered Head office

ADVANZ PHARMA Holdco Limited,
Aztec Group House,
IFC6, The Esplanade,
St Helier,
Jersey,
JE4 0QH

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Note: ADVANZ PHARMA is a UK tax resident Company, incorporated in Jersey.

Need something specific?

  • Business Development

    Business Development - businessdevelopment@advanzpharma.com

  • Compliance hotline

    We care about your questions and concerns.



    To speak to a customer service executive about any of our products, to check availability of any products, or for any issue related to products or services, please do not hesitate to contact us at the below details.

    Our normal opening hours are Monday to Friday GMT 08:30 TO 16:30.


    customercare@advanzpharma.com


    Direct: +44 (0) 208 588 9441

  • Customer Services

    We care about your questions and concerns.



    To speak to a customer service executive about any of our products, to check availability of any products, or for any issue related to products or services, please do not hesitate to contact us at the below details.

    Our normal opening hours are Monday to Friday GMT 08:30 TO 16:30.


    customercare@advanzpharma.com


    Direct: +44 (0) 208 588 944

    Customer Care

    Customer Care International: customercare-Intl@advanzpharma.com

    Customer Care UK: customercare@advanzpharma.com

    Customer Care IE: customercareireland@advanzpharma.com

  • Investors

  • Medical information, Drug safety and Product complaints

    Austria +43 (0) 800 298 022
    Australia: +612 9431 6333
    Belgium: +32 (0)800 78 941
    Canada: + 1 800 982-0340
    Denmark: +45 80 82 60 22
    Finland: +358 800 416231
    France: +33 1 77 68 89 17
    France: +33 176 701 049 (Ocaliva only)
    Germany +49 (0)800 1802 091
    Ireland: +353 1800 851 119
    Italy: +39 800 909 792
    Netherlands: +31 (0)800 022 93 82
    New Zealand: +64 (0) 800 565 633
    Norway: +47 800 16 689
    Portugal: +351 800 819 926
    Spain +34 900 834889
    Sweden: +46 840 838 440
    Switzerland: +41 (0)848 007970
    UK: +44 (0) 208 588 9131
    USA: +1 877 370 1142

    International: +44 (0) 208 588 9131
    medicalinformation@advanzpharma.com
    drugsafety@advanzpharma.com

    Canada
    medicalinformation.ca@advanzpharma.com

    Saudi Arabia:

    For Amdipharm ltd, Amdipharm Mercury (Australia) Pty Ltd, please contact:

    QPPV in Saudi Arabia:

    Name: Basem Al-Qadi
    Phone Number: +966 56 8884470

    Deputy QPPV in Saudi Arabia:
    Name: Alawi Al-Hunduwan
    Phone Number:+966 55 4733050

    مسؤول التيقظ الدوائي في السعودية
    الإسم: باسم القاضي
    رقم الجوال:00966568884470
    الهاتف: 00966122316097
    الإيميل: Balqadi@cigalah.com.sa

    نائب مسؤول التيقظ الدوائي في السعودية
    الإسم: علوي الهندوان
    رقم الجوال: 00966554733050
    الإيميل: Aalhundwan@cigalah.com.sa
    الهاتف: +966122316073

    To report adverse events, product complaints, or any medical inquiries, please contact us via email or Tel: Drug-Safety@Cigalah.com.sa and +966 12 6148000

    للإبلاغ عن الأعراض الجانبیة و شكاوى عن المنتجات او اي استفسارات طبیة, یرجى التواصل معنا عبر البريد Drug-Safety@Cigalah.com.sa and +966 12 6148000 الالكتروني أو رقم الهاتف:

    For Advanz Pharma Europe Limited, please contact:

    Reporting of Adverse Event

    If you experience any side effects from using Ocaliva (Obeticholic Acid) product in the Kingdom of Saudi Arabia, whether they are listed in the product leaflet or not, please report the information directly to the local Pharmacovigilance Department at Abdulrehman Algosaibi GTC in the Kingdom of Saudi Arabia through the Adverse Event (AE) Electronic Report https://forms.office.com/r/Bp7Jgrxd6w

    Local Pharmacovigilance Department Contact Channels in Saudi Arabia:

    Email: safety@aralgosaibico.com

    Mobile: +966 58 016 0683

    Tel.: +966 11 479 3000

    Fax: +966 11 477 1374

    الإبلاغ عن الأعراض الجانبية

    إذا تعرضت لأية آثار جانبية من استخدام منتج أوكاليفا (حمض الأوبيتيكوليك) في المملكة العربية السعودية، سواء كان الأثر الجانبي مدرجًا في النشرة أو لا، الرجاء الإبلاغ عن المعلومات إلى قسم التيقظ الدوائي المحلي لدى شركة عبدالرحمن القصيبي للتجارة المحدودة في المملكة العربية السعودية، باستخدام التقرير الإلكتروني للحدث الضار https://forms.office.com/r/Bp7Jgrxd6w

    قنوات التواصل مع قسم التيقظ الدوائي المحلي في السعودية:

    safety@aralgosaibico.com :البريد الإلكتروني

    +966 58 016 0683 :(24/7)الجوال

    +966 11 479 3000 :الهاتف

    +966 11 477 1374 :الفاكس

    Medical Information Website
    medicalinformation.advanzpharma.com

    For press/media enquiries, please
    email: mediaenquiries@advanzpharma.com

  • Press Enquiry

  • Product Enquiry

    Product Enquiry – Medical Information/Safety - medicalinformation@advanzpharma.com

    Product Enquiry – Quality/Complaint - medicalinformation@advanzpharma.com

    Product Supply Enquiry - International - customercare-Intl@advanzpharma.com

    Product Supply Enquiry - UK - customercare@advanzpharma.com

    Product Supply Enquiry - IE - customercareireland@advanzpharma.com

  • Regulatory Enquiry